Operational procedure.

On each and every case we have 3 objectives.

Understanding The Order

• Any & all or limited
• Medical, billing, paid v. incurred
• Getting the correct deposition questions or affidavit

Understanding The Custodian

• Where to send it
• Who to send it to
• What to send with the request

Understanding The Client

• Speaking with the client to understand what their expectations are
• Finding out what sort of interaction they want from us
• Learning a little about each case to know the timelines and key facts